Frequently Asked Questions
How should I prepare for my first appointment?
Once you have schedule an appointment and it is confirmed, you will receive a link to complete your patient portal registration. You will also receive an email to complete your Intake Forms and sign all consents. During the registration process, it is important to upload your driver's license, the front and back of your insurance card(s). If the patient is a minor please upload a photo of the child/adolescent. New patients must complete their Registration and Intake Forms by 5pm the day before their appointment Monday-Friday only. Please review the documents in your Patient Package that will help prepare you for your appointment.
Are all appointment held online?
Majority of my patients are seen online via our secured, HIPAA compliant platform. On rare occasions, patients who live local will come our office in Rockville, Maryland to receive supplemental therapies or testing. Otherwise, your appointment will always be conducted online. It is important to remember that you have to be in DC, Maryland, or Virginia to receive services. If you are out of the provider's jurisdiction your session will be disconnected. Providers must legally be licensed at your appointment location to provide services.
What is your cancellation policy?
New patients who do not complete their Registration and Intake Forms by 5pm the day before their appointment will have to reschedule their appointment. This allows the provider ample time to review your case prior to your appointment. Due to high demand for services, it is important that patient's honor the time reserved for their appointment. Therefore, appointments canceled less with than 48-business hours will be charged. Review your consent forms for details.
What types of medications do you prescribe?
After completion of a comprehensive interview, the provider will discuss treatment options that will best suit your desired goals. Medications are not always prescribed during the first visit and you will be reassessed during every follow up visit. In some cases, certain types of medications will be contraindicated or unnecessary and the provider will make the appropriate recommendations.